Welcome to Stools & Co UK. For us to do our job effectively, and to ensure you as a customer are well informed, we ask you to read through our ordering FAQ.

We look forward to working with you, if you have any questions please let us know.

CREDITS & RETURNS

No credit will be processed for returned goods unless the goods were supplied in error or were damaged in transit. Requests for credit must be lodged within 2 days of receipt of goods.

INVOICING & SHIPPING

We anticipate orders taking 3-4 weeks to manufacture and that an invoice will be sent out 5 days prior to shipping and stools will be dispatched once payment has been received.

DO YOU HOLD STOCK?

We run our wholesale manufacturing to order and keep a small amount of stock for our own webshop orders.

CAN WE COLLECT OUR ORDER FROM THE MANUFACTURER DIRECTLY?

No we do not allow this

IF THERE IS AN ISSUE WITH MY ORDER WHEN IT ARRIVED WHO DO I CONTACT?

shop@martinogamper.com

WILL YOU RUN A CUSTOM COLOUR FOR OUR STORE?

Yes we will consider this but the minimums are very high: 40+ units.

ORDERING

The minimum Arnold Circus stools order you will need to place is 8 units. Any additional units will need to be made in increments of 8. So orders can be 8, 16, 24, 32 etc.. This is because 8 units fit inside one box.

The minimum Arnoldino order is 10 units and multiples of 10 thereafter.

The minimum spitz order is 5 units and multiples of 5 thereafter.

Orders are placed via our wholesale portal only and are compiled and sent to the factory on the last day of each month. To keep to the manufacturing 3-4 week turnaround late orders cannot be accepted. Orders are generally shipped around the 21st of each month on receipt of payment.